TERMS & CONDITIONS. #FAQ's

 If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this Website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use or transact through this Website.

Those who choose to access this Website from outside India are responsible for compliance with local laws to the extent local laws are applicable.

Prices on our Website are subject to change without notice.

 Please expect that you will be charged the price for the jewelry as it is listed on the day of purchase.

For orders being shipped within India, payment only in INR is accepted.

Prices are inclusive of CGST/SGST/IGST, as applicable.

In case international credit cards are being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. AND;

You may be required to share with us a copy of any Government issued photo identity proof of the country of residence as mentioned below:

a) Passport with Visa Copy; b) Driving license; c) Employment card; d) Any other government issued ID proof of the the country of residence.

 All the above rates are subject to changes and to be borne by the customer as per actuals at the time of delivery. 

 For purchase above Rs. 2 lakhs, PAN card must be provided upon placing the order in the manner specified by JHOON BABU. Failure to provide the same shall result in cancellation of the order.

For all domestic shipments, if the order value exceeds Rs. 2 lakhs, the customer will need to enter the PAN and click on verify PAN card. Only upon PAN card verification the order will proceed to the payment page. The billing name is supposed to be the same as the PAN card else the PAN card will not get verified and the customer will not be able to proceed with the order.

 a) You have to provide true, accurate, current and complete information about yourself while registration on www.jhoonbabu.com.

b) You should maintain and promptly update registration data to keep it true, accurate, current and complete. JHOON BABU reserves the right to confirm and validate the information and other details provided by you at any point in time. Further, JHOON BABU also reserves the right to ask for additional information for accepting orders or before making delivery in certain cases. If upon confirmation, your details are found to be false (partially or completely) or if you provide any information that is false, inaccurate, incomplete or not current or if Titan has reasonable grounds to suspect that such information is false, inaccurate, incomplete, not current or not in accordance with these Terms and Conditions, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to our Website and other affiliated websites without any prior intimation whatsoever.

c) You confirm that the address at which delivery of the product(s) ordered by you is to be made is correct and proper in all aspects. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by JHOON BABU for Re-delivery shall be claimed from you and you shall bear such expenses.

d) Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item's description.

e)If there is any delay in the delivery caused due to any force majeure event including without limitation natural calamity, governmental actions, pandemic, public holiday or any other unforeseen circumstance, then JHOON BABU shall not be liable for such delay in the delivery of the product.

f) Any product you buy from our Website is completely at your discretion and you accept that you place the order only after thoroughly inquiring about the product and being completely acquainted about the product, its features, characteristics, usage, etc. JHOON BABU is not liable for any kind of damages or losses whatsoever suffered by the customers due to the use of the product.

 There may be certain orders that JHOON BABU cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase, errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which JHOON BABU identifies for not accepting the order. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.

We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.

JHOON BABU is committed to ensuring full customer satisfaction with respect to the products available on our Website . However, if you are not happy with the product, you can choose to return the order in accordance with the Terms and Conditions contained herein.

7- days Return Policy for Domestic orders only.

In the unlikely event that the order delivered is in damaged condition, or otherwise, you can return the product unused and in the same condition as you received it, in its original packaging, along with the invoice and get the refund. Our courier partner will collect the order from the address provided by you and will get it back to us.

 We shall process the refund once we receive the product. The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which refund will not be processed.

Once the refund process has been initiated, the amount will be directly refunded to your account via the same mode through which the transaction was made or through cheque ( amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use).

In case of domestic order (where the product is shipped within India), where returns are accepted by JHOON BABU COMPANY, 100% refund will be processed.

In case the customer pays through online mode then the amount will be refunded within 10-15 business official working days from the date of receipt of the returned product(s) at the warehouse of Jhoon Babu Company.

In case of COD (Cash on delivery i.e. when received) the amount can be refunded either through cheque or online transfer as NEFT (National Electronic Fund Transfer). The mode of refund depends on the customer's choice:

1. If cancelled cheque with the returned product then the refund can be made within 10-15 business official working days & amount will be refunded directly into customer's account through online transfer as NEFT.

2. If customer doesn't provide any cancelled cheque then, amount will be refunded through cheque that will be sent by courier to the address provided by customer at time of registering/placing the order. It may take up to 30 to 45 working days. Further, Titan shall not be liable in case of any incorrect address provided.

JHOON BABU reserves all intellectual property rights in all text, programs, products, processes, technology, content images, photographs, videos, video clips, music clips, illustrations, designs, icons, programs, downloads and any other materials (collectively “Content”), which appear on this Website. Access to this Website does not authorize anyone to use any Content, name, logo or mark in any manner. You may print or download the Contents displayed on the Website for your personal and non-commercial use only. No right, title or interest in any Content is transferred to you as a result of any such downloading, printing or copying. You will not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content of the Website or any related software. All software used on this Website is the property of Jhoon babu company or its licensors/suppliers and they are protected by Indian and international copyright laws. 

 These Terms and Conditions shall be construed in accordance with the applicable laws of India. The courts at Buxar shall have exclusive jurisdiction in any proceedings arising out of these Terms and Conditions. 

AND

JHOON BABU reserves the right at any time to modify these Terms and Conditions at any time without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time on the Website. You should regularly view the Terms and Conditions In the event the modified Terms and Conditions are not acceptable to you, you may choose not to visit or use the Website. However, if you continue to access, view or use our service of the Website, you shall be deemed to have agreed and accepted to the modified Terms and Conditions and you undertake to abide by the modified Terms and Conditions.